Disruption alerts for your lines: how to turn them on
How to follow lines in Wiesz Kiedy and get notified about detours and disruptions, where to find the operator's notices and what happens in cities that publish none.
A detour usually surprises you at the stop, when the tram simply does not come. Better to know earlier. In Wiesz Kiedy you choose the lines you ride, and the app tells you about their disruptions.
The Disruptions tab
The Disruptions tab has the operator's current notices for your city: detours, closed stops, route changes and replacement services. Each notice has a type, such as Detour, and a list of the lines it affects. When everything runs normally you see “No active disruption alerts”.
Some cities also have ZTP announcements and other operator notices, e.g. about timetable changes.
Follow your lines
- Open Settings → Notifications.
- Turn on Notifications about changes on my lines.
- Under Subscribed lines, tap Add line and enter the numbers you ride.
You can also add a line straight from its card. If you type a number that is not in the timetable, the app tells you right away.
When alerts arrive
New disruptions are checked when you open the app and while you browse it, so it is best to take a look in the morning before you leave. If something affects your lines, you get a “Changes on my lines” notification. The same notice never arrives twice.
Disruptions in the planner
You do not have to read every notice. When the planner suggests a line that has disruptions, the connection shows a warning, e.g. “Disruptions: 4, 52”. In the list of lines you can also turn on the Disruptions filter to see only lines with current notices.
My city has no notices
Not every operator publishes disruptions as open data. In such a city the app says: “The operator in this city does not publish disruption notices in open data”. Live delays and vehicle positions work normally there if the operator shares them.
More practical tips in Detour, delay, no signal.
See when it comes
Planner and departures in 32 cities, most with live vehicles. Free, no account.
Read next
- Guidance, the get-off alarm and leave reminders: never miss your stopHow to turn on step-by-step guidance with notifications in Wiesz Kiedy, the destination stop alarm and a reminder of when to leave home to catch your tram or bus.
- Detour, delay, no signal: commuting by public transport without stressPractical tips for the daily bus and tram commute: how to check disruptions and detours, get around a late trip, get an alert before your stop and use the timetable offline.
- Choosing your city in Wiesz Kiedy: 32 cities and metro areas, switching and travellingHow to choose and switch the city in Wiesz Kiedy, which cities have live vehicles, how metropolitan areas work (the Tricity, the GZM metropolis) and what the app does when you are in another city.