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Travelling with a pram, in a wheelchair or on crutches: accessibility in Wiesz Kiedy

7 November 2026

How to set up Wiesz Kiedy for people with disabilities, parents with prams and older travellers: low-floor vehicles only, slower walking, longer changes and walking routes without stairs.

For a wheelchair user, a parent with a pram or an older person on crutches, the “fastest route” is often not the best. What matters is whether you can get on the vehicle, whether a change means running, and whether there are stairs on the way. Wiesz Kiedy has a single switch for that.

Accessibility mode

In Settings, turn on Accessibility mode. The planner will then:

One setting changes every search; no need to remember it each time.

Individual settings

If you only need some of it, set them one by one in Settings → Trip planner:

The browser planner has Low-floor only under Options.

Spot the vehicle on the map

On the live map a high-floor vehicle has a dark outline, so you can see at once whether the approaching tram is for you. In some cities the vehicle card also says low floor and wheelchair access, sometimes with other equipment such as air conditioning; see everything about a vehicle.

Request stops

At a request stop you need to signal the driver or press the STOP button on board. Wiesz Kiedy marks these stops on the route, and guidance reminds you at the right moment.

What we do not know yet

Low-floor data comes from the operators and not every city publishes it. We do not know whether lifts at stops are working either. If something is wrong, write to support@wieszkiedy.pl; we fix these reports first.

See when it comes

Planner and departures in 32 cities, most with live vehicles. Free, no account.

Open the planner

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